Free Local Delivery to the Southern Highlands! (Min spend: $150)
Shipping
Shipping will be calculated manually for Furniture, Rugs, Wall Art, Mirrors and bulky items.
Customer will be contacted with the shipping quote for approval.
Orders will be shipped once shipping payment is confirmed and paid for.
For any questions email us at: hello@bowerbirdonargyle.com.au
Dispatching online orders
We endeavor to dispatch all orders within 48 hours (Monday - Friday).
If it takes longer to dispatch your order or we experience stock issues we will let you know straight away by email.
Once your order is dispatched you will be emailed the tracking details.
Returns
Returns must be lodged within 7 days of receipt to hello@bowerbirdonargyle.com.au
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original non-damaged packaging.
Bowerbird on Argyle does not cover the cost of delivery on returned items. It is the purchases responsibility to ensure the item is returned for processing. We suggest the purchaser uses tracking when returning all items.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Non returnable items include gift cards, sale items, opened skin care or personal fragrance items.
To complete your return, we require a receipt or proof of purchase. Once your returned item(s) is processed we will provide you with a store credit.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will be advised of the return.
Refunds
We only refund items if they are defective or damaged.
If you need to exchange it for the same item, send us an email at hello@bowerbirdonargyle.com.au and we will be in touch.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a refund will be applied to your credit card or original method of payment, within 14 days.