FREE SAME DAY DELIVERY ON ALL LOCAL ORDERS. FREE SHIPPING NATIONWIDE FOR ORDER OVER $150* except furniture

Shipping and Returns Policy

Shipping

We offer a FREE click and collect service from Bowerbird On Argyle in Moss Vale NSW on all items including furniture, mirrors, wall art and rugs. We will be in contact as soon as your order is ready to be collected. All click and collect orders must be picked up within 14 days of being ready. 

Orders up to the value of $150 (excluding Furniture, Rugs, Wall Art + Mirrors) are shipped in Australia for $15.00 flat rate. 

Orders over the value of $150.00 (excluding Furniture, Rugs, Wall Art + Mirrors) are shipped in Australia for FREE.

Furniture, Rugs, Wall Art and Mirrors are shipped to NSW and ACT for a flat rate of $99.00

For Furniture, Rugs, Wall Art and Mirrors to be shipped to the rest of Australia, please contact Bowerbird on Argyle at hello@bowerbirdonargyle for a shipping quote prior to purchasing. 

Dispatching online orders 

We endeavor to dispatch all orders within 48 hours (Monday - Friday).

If it takes longer to dispatch your order or we experience stock issues we will let you know straight away by email.

Once your order is dispatched you will be emailed the tracking details. 

Returns

Returns must be lodged within 7 days of receipt to hello@bowerbirdonargyle.com.au

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original non-damaged packaging. 

Bowerbird on Argyle does not cover the cost of delivery on returned items. It is the purchases responsibility to ensure the item is returned for processing. We suggest the purchaser uses tracking when returning all items. 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Non returnable items include gift cards, opened skin care or personal fragrance items. 

To complete your return, we require a receipt or proof of purchase.Once your returned item(s) is processed we will provide you with a store credit. 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will be advised of the return.

Refunds

We only refund items if they are defective or damaged. 

If you need to exchange it for the same item, send us an email at hello@bowerbirdonargyle.com.au and send your item to: Bowerbird on Argyle 416 Argyle Street, Moss Vale, NSW, 2577, Australia.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a refund will be applied to your credit card or original method of payment, within 14 days. 

To return your product, you should mail your product to: Bowerbird on Argyle 416 Argyle Street, Moss Vale, NSW, 2577, Australia.